aD Network

aD Network NOC Operations Cockpit SI • FMS • AMC

Enterprise Sovereign Remote Support Dispatcher

● Sovereign Cloud Relay Active
🔒 256-bit SSL/TLS Sovereign Encrypted
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Sovereign Remote NOC For 1-click remote support with full mouse & keyboard, use In-Browser Remote (MeshCentral HTML5 — zero engineer software installation required).
🌐 Open Web Remote Console 👥 Manage Engineer Logins
Customer Portal ↗
🎫 Contracted Customer Registered Call Dispatcher Ready for Incoming Call
📞 No Active Customer Call Loaded

Enter the registered Ticket # and Contracted Client Name in the top bar to initiate the session.

Recent Calls Logged During This Shift
Ticket # Contracted Client Name Client Reference Action

🚀 Connecting to Remote Desktop

Contracted Client (Ticket: --)

👉 Where to perform remote support:

Remote support sessions for Contracted Client are conducted 100% inside your web browser on our sovereign server.

Click "Open Sovereign Remote Console" below to view the client's screen with full mouse, keyboard, clipboard, and file transfer control.

💡 Sovereign Remote Support Operating Instructions

🌐 In-Browser HTML5 Remote Desktop — Primary
Runs directly inside Chrome, Safari, or Edge. Zero software installation required on engineer laptops.
🌐 Open Console
👥 Managing SI Engineer Credentials
Log into assist.adnetwork.ind.in as Administrator → click Users icon → add engineer logins with "Remote Control Only" permission.
Role-Based
💻 How the Client Connects
Customer downloads the 1-click agent from helpdesk.adnetwork.ind.in/assist/. The computer appears instantly in your queue.
Zero Config
🔒 256-bit SSL/TLS Sovereign Protection
All screen data, keyboard input, and telemetry stay strictly on your own VPS. No third-party relays.
DPDP Compliant
🌐 Launch Web Remote Desktop